How does shopping on Syvum Web Site work?
Shopping on our web site occurs in the following easy steps:
- Step 1: Select products
- Go to our online store. Select the product and quantity that you
want to purchase. Please do
download and evaluate the demo versions of
the products of your interest before purchasing.
- Step 2: Confirmation
- A confirmation page is presented to you with the total value of your
order after you have selected the products you wish to purchase.
You are required to enter your name, email address and postal address
to proceed. The credit card number is taken in the next step.
- Step 3: Credit card details
- This step takes you to our credit card processor's site, where your
credit card details (the name, number and expiry date on the credit card)
are requested. This is done through a secure connection with
state-of-the-art
encryption. The transaction is approved subject to the verification of
your credit card number and other details.
- Step 4: Email receipt and installation codes
- After the transaction is approved, you are automatically sent an email
by Syvum Customer Service with all the product installation codes.
This normally takes a few seconds, and you can
expect to receive this email even before you proceed to the next step.
You also receive an email which is an electronic receipt of the
order.
- Step 5: Product delivery
-
- Software products: Installation of Syvum software products is a very simple process.
We have invested
in our own infrastructure and technology to enable you to install our
products direct from the web through a very simple interface.
The SyvumBooks purchased from our shop
are "add-ons" to Syvum Browser available from this
link. Please install the Syvum Browser,
a program written specifically to enhance your SyvumBook browsing
experience. Once the Syvum Browser is installed, you simply need to
select the File/New... menu item, and provide the install code
emailed to you in Step 4. This will allow the Syvum Browser to download
the purchased SyvumBooks from our web site and install them on your
computer. You are required to remain connected to the internet for
the download to occur. To protect your privacy, only the installation
codes are passed by the Syvum Browser to our web site.
No personal information (such as your name, email, street address, etc.) is
passed. The download time depends on the size of the SyvumBook purchased
(typically less than 500 KB) and the speed of your internet connection.
- Premier memberships: Activation of Syvum premier memberships
is also a simple process. The email sent to you in Step 4 contains
the instructions for activation of your premier membership.
- Step 6:
- Enjoy the product you have just purchased!
The entire shopping procedure, from selecting the products to installing them
takes only a few minutes.
For more information, please read our Store Features, or contact us.
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