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Safe Shopping

All shopping transactions with Syvum take place with state-of-the-art encryption. We do not take or keep your credit card information (number and expiry date) on our site. All such information is taken by our credit card transaction processor, also through a secure connection with state-of-the-art encryption. This minimizes the risk of credit card misuse.

Low Price Guarantee

Being the only outlet for Syvum products, it would be meaningless for us to claim to have the lowest prices. However, we would like to assure you that our products provide you with the best value for money.

We have also invested in developing the infrastructure for direct sales to the customer, in the form of our own credit card processing, software delivery technology, shopping cart, etc. This has allowed us to get rid of middlemen and cut down on the costs involved in selling through other retailers (selling through other "big" retailers typically involves 2 to 3 middlemen). The savings from this direct retail model are passed directly to you, the customer.

High Quality Guarantee

We take great care in creating our products. Each product is a result of hundreds, if not thousands, of man-hours of hard work. We thoroughly test our products to reduce the possibility of errors. Your satisfaction is our primary goal, and we do everything before, during and after the purchase to make your experience a pleasant one. If you have any comments or suggestions about our site, products, shopping procedure, or anything else related to Syvum, please do contact us.

Shipping

For your convenience, all our software products are available for immediate download after purchase. Similarly, our membership products can be immediately activated after purchase. Consequently, you incur no shipping charges.

Returns policy

Selling digital goods makes it very difficult to allow returns. Therefore, we have made available demonstrations of our products for free (online and downloads). We urge you to kindly download the demo of the software product you are planning to buy, or try it in its online version, as no returns of software will be accepted.

Our membership program offers free one month trials (some restrictions apply). You are encouraged to register for a free trial, as all sales of premier memberships are final (no returns will be accepted). Please note that many features in the premier membership program require the use of a JavaScript enabled internet browser such as Internet ExplorerTM or Netscape NavigatorTM.

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